Introduction
These Terms and Conditions (“Terms”) govern your use of Alatural Limited’s website and services. By accessing our website and purchasing our products, you agree to be bound by these Terms.
Products and Services
- Alatural produces and exports finished and raw skincare products.
- We ensure quality in all our products and services, but results may vary from person to person.
Purchases and Payments
- By making a purchase, you agree to provide accurate and complete payment information.
- Prices are subject to change without prior notice.
Shipping and Delivery
- Orders are processed promptly and shipped via third-party logistics companies.
- Clients acknowledge that their information will be shared with these logistics companies for delivery purposes.
- While we ensure compliance with privacy laws, we are not responsible for data breaches caused by these companies.
Returns and Replacements
- No Refunds: Due to the complexities of international logistics, we do not offer refunds.
- Replacements: If an error is proven within three (3) days of receiving the product, a replacement will be provided with the next order or another free product if the client covers logistics.
- If multiple clients report issues with a batch, replacements will be issued accordingly.
- Clients attempting to exploit this policy by making repeated false claims (three times or more) will be restricted from receiving further apology gifts.
User Responsibilities
- Clients must protect their passwords and avoid sharing sensitive information with unverified parties claiming to represent Alatural.
- By submitting reviews, users acknowledge that such content may be publicly accessible and indexed by third-party review aggregators.
Intellectual Property
- All content on our website, including text, images, and trademarks, is the property of Alatural Limited and may not be used without permission.
Limitation of Liability
- Alatural is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services.
Governing Law
These Terms are governed by the laws of Nigeria. Any disputes shall be resolved in the appropriate courts of Nigeria.
Changes to Terms
We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of the revised Terms.
Contact Information
For any questions regarding these Terms, contact us at: Alatural Limited, Abuja, Nigeria.