Introduction
Welcome to Alatural Limited (“Alatural,” “we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using our website and services, you consent to the terms outlined in this Privacy Policy.
Information We Collect
We collect the following types of information:
- Personal Information: When you make a purchase, leave a review, or communicate with us, we may collect your name, email address, phone number, billing/shipping address, and payment details.
- Non-Personal Information: We collect anonymous data, including cookies, device information, and browsing patterns through our integrated technological partners.
How We Use Your Information
- To process transactions and deliver products
- To provide customer support and respond to inquiries
- To improve our website and services
- To send promotional communications (if opted in)
- To comply with legal obligations
Cookies and Third-Party Tracking
Alatural integrates with over twelve technological partners to enhance discoverability and ease of purchase. These third-party platforms may track anonymous cookies, and your data may be shared for analytical and marketing purposes. You can manage or disable cookies in your browser settings.
Information Sharing and Storage
- All information provided at the point of purchase or product review is stored securely and used only for official purposes.
- Data deletion requests can be made by contacting us, though publicly shared reviews may not be fully erased from the internet if indexed by third-party review aggregators.
- Client information is shared with third-party logistics companies to fulfill orders. While we ensure compliance with privacy laws, we are not responsible for data breaches caused by these companies.
- We advise clients to protect their passwords and avoid sharing personal information with unverified businesses claiming to be our partners.
Data Protection
We take reasonable security measures to protect your data. However, no online transaction is 100% secure. We encourage users to take precautions in protecting their information.
Updates to Privacy Policy
Alatural reserves the right to modify this Privacy Policy at any time. Updates will be posted on our website with the revised effective date.
Contact Information
For inquiries or data deletion requests, contact us at: Alatural Limited, Abuja, Nigeria.